Zhen Ding Tech. Group

Stakeholder Interactions

Stakeholder

Priority Issues

Interactions

2021Performance Highlight
- Employees
  
  • Talent Attraction and Retention
  • Talent Development and Growth Opportunity
  • Occupational Health and Safety
  • Compensation and Benefits
  
  Periodical
  
  • Education and training programs for employees (Annual)
  • Occupational hazard factor inspection (Annual)
  • Fire drills (Semi-annual)
  • Labor-management meetings (Quarterly)
  • Safety production committee (Monthly)
  
  Non-periodical
  
  Engagement survey, Online training platform “E-learning”, Employee service center, employee suggestion boxes, whistle-blowing hotline, internal/external contact by emails, employee welfare committees/labor unions, Social & Environmental Responsibility (SER) policy awareness training, Occupational health check, employee safety training, safety awareness promotions, reporting system for safety issues, safety precaution management project, and emergency response drills
  
  • Retention rate for crucial talents: 93%
  • Employee engagement: 80%
  • Learning through on-line platform: 98%
  • On-line training courses: 1,478
  • Average training hours: 48
- Customers
  
  • Ethical Conduct
  • Regulatory Compliance
  • Customer Privacy and Relationship Management
  • Intellectual Property Management
  • Information Security
  • Climate Action
  • Energy Management
  
  Periodical
  
  Customer satisfaction survey (Annual)
  
  Non-periodical
  
  Hazardous substances requirement compliance, assessment to meet customer requirement, training on customer confidential information protection, customer service contact by emails, and quality improvement proposals
  
  • No significant violations of laws and regulations
  • No significant codes of conduct/ethics breaches
  • No legal actions involving any infringement of anti-competitive behaviors, anti-trust, and monopoly practices and their outcomes
  • Total global patents: 1,193
  • Establishment of the Information Security Management Committee
  • No information security breaches, or other cybersecurity incidents have occurred
  • Security/cybersecurity awareness training: 160,000+ hours
  • Start to introduce the SBT work plan for setting targets of carbon reduction
  • Become a supporter of TFCD
- Suppliers
  
  • Ethical Conduct
  • Regulatory Compliance
  • Risk Management
  • Climate Action
  
  Periodical
  
  • Audits on suppliers’ environmental and social responsibility, quality, hazardous substance, and greenhouse gas inventory (Annual)
  • Sunshine policy awareness promotion (Quarterly)
  
  Non-periodical
  
  Training and reporting channels
  
  • No significant violations of laws and regulations
  • No significant codes of conduct/ethics breaches
  • No legal actions involving any infringement of anti-competitive behaviors, anti-trust, and monopoly practices and their outcomes
  • Board of Directors resolved to establish the Group’s Risk Management Policy
  • Establishment of the Risk Management Steering Committee
  • Start to introduce the SBT work plan for setting targets of carbon reduction
  • Become a supporter of TFCD
- Investors
  
  • Tax Governance
  • Waste and Circularity
  • Climate Action
  • Water Stewardship
  • Air Pollution Management
  • Energy Management
  
  Periodical
  
  General shareholders’ meetings, annual report, and sustainability report (Annual)
  
  Non-periodical
  
  Market Observation Post System, corporate website, investor conference, domestic/overseas investor forums, and meetings with domestic/overseas institutional investors, and communications via e-mails
  
  • 93% of recycled waste
  • Achieve UL 2799 zero waste to landfill certification with platinum ratings
  • Start to introduce the SBT work plan for setting targets of carbon reduction
  • Become a supporter of TFCD
  • Receive platinum ratings under AWS standard
  • 50.5% of water recycling rate
- Government
  
  • Regulatory Compliance
  • Waste and Circularity
  • Climate Action
  
  Periodical
  
  TWSE’s corporate governance evaluation (Annual)
  
  Non-periodical
  
  Market Observation Post System, contact via website, forum/ seminar/ orientation/ fraternity, industry association activities, and official documents
  
  • No significant violations of laws and regulations
  • No significant codes of conduct/ethics breaches
  • No legal actions involving any infringement of anti-competitive behaviors, anti-trust, and monopoly practices and their outcomes
  • 93% of recycled waste
  • Achieve UL 2799 zero waste to landfill certification with platinum ratings
  • Start to introduce the SBT work plan for setting targets of carbon reduction
  • Become a supporter of TFCD
- Society
  
  • Regulatory Compliance
  • Waste and Circularity
  • Climate Action
  • Water Stewardship
  • Air Pollution Management
  
  Periodical
  
  Environmental protection month and ESG assessments by third parties (Annual)
  
  Non-periodical
  
  Participate in local environmental awareness activities, self- monitoring of water quality around operation sites, contact via website, and corporate charity and volunteer activities
  
  • No significant violations of laws and regulations
  • No significant codes of conduct/ethics breaches
  • No legal actions involving any infringement of anti-competitive behaviors, anti-trust, and monopoly practices and their outcomes
  • 93% of recycled waste
  • Achieve UL 2799 zero waste to landfill certification with platinum ratings
  • Start to introduce the SBT work plan for setting targets of carbon reduction
  • Become a supporter of TFCD
  • Receive platinum ratings under AWS standard
  • 50.5% of water recycling rate

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